Most of our products are made and assembled by hand, with carefully selected materials and traditional techniques. This craftsmanship often incorporates elements like nail holes, dowels, and other construction details, which are not defects but part of the product’s authentic handmade character.

Natural Wood Variations: Wood is a natural material, so variations in color, tone, and shade are expected. These natural differences make each piece distinct and one-of-a-kind.

Artistic Hand-Carving: Each item is individually hand-carved, resulting in slight variations between pieces within a set, adding unique character to each piece and enhancing their individuality.

Approximate Sizes and Weights: Due to the handmade nature of our products, provided measurements and weights are approximate, allowing for minor variations.

Veneer Usage: For transparency, please note that veneer is used exclusively in our chess boards and boxes, ensuring compliance with CITES regulations on wood species. Unless specifically stated otherwise, all other items are crafted from solid wood for quality and authenticity.

In the realm of hand-carved products, it's essential to acknowledge that the artistry involved in crafting chess pieces and related items by hand can lead to unique variations. The use of wood, being a natural material, inherently results in differences in colour, shade, and tone.

Furthermore, please keep in mind that the hand-carving process may introduce subtle differences between individual pieces within a set, adding to their individual character.

Additionally, for transparency, we want to clarify that the use of veneer is exclusive to our chess boards and boxes. All other items, including chess pieces and related accessories, are crafted from solid wood unless explicitly stated otherwise in our listings. This distinction is made to ensure compliance with CITES regulations governing lumber species while maintaining the exceptional quality and craftsmanship of our hand-carved products.

Hand-Carved Products Disclaimer:

• Variations in Wood: Due to the natural and inconsistent nature of wood, expect variations in color, wood tones, shade, and tone.
• Artistic Hand-Carving: Hand-carved products may exhibit subtle differences between individual pieces, enhancing their unique character and wood variance.
• Approximate Weights and Sizes: Provided weights and sizes are approximate guides, considering the handmade nature of our products.
• Chess Boards and Boxes: Unless explicitly labeled as "solid wood," chess boards and boxes are made with veneer to comply with CITES regulations. Other items are crafted from solid wood for quality and compliance.
• The Craftsmanship often incorporates elements like nail holes, dowels, and other construction details, which are not defects but part of the product’s handmade assembly

Attention Overseas Customers:

Please be aware that your order may be subject to additional charges due to customs requirements. Here are some key points to keep in mind:

• Customs Duties and Taxes: Orders shipped internationally may incur customs duties, taxes, and import fees based on the regulations of your country. These are calculated by your local customs office and vary depending on the value, origin, and type of goods being imported.

• Payment of Fees: These fees are not included in the purchase price or shipping cost and must be paid directly by the customer. Payment is typically required before customs can release the goods for delivery.

• Local Customs Authority: All customs policies and regulations are established by your country’s customs authority. We recommend checking with your local customs office for specific information on fees and processing times.

• Delivery Delays: Customs processing may cause delays in delivery, which are outside our control. We suggest monitoring your shipment status and staying in contact with your customs office if any issues arise.

• Responsibility of the Recipient: Please be aware that failure to pay these fees may result in your order being held at customs or returned to us. In such cases, any return shipping fees and applicable taxes are the responsibility of the customer.

• Product Documentation: We provide all necessary product documentation for customs clearance, but additional requirements or forms may vary depending on the destination country.