Chess Sets Warranty at Official Staunton UK
3-Year Warranty
Our Warranty Guarantee
At The Official Staunton Chess Company, we take pride in the craftsmanship of our chess sets. To ensure your satisfaction, we provide a **3-year warranty** on all our chess pieces and boards against manufacturing defects.
What’s Covered?
✔ Manufacturing defects in materials or workmanship
✔ Structural damage due to craftsmanship errors
✔ Faulty finishing or premature wear on chess pieces

Eligibility & Limitations
✔ The warranty applies to products purchased directly from The Official Staunton Chess Company.
✔ Covers only **manufacturing defects**, not accidental damage or misuse.
✔ Normal wear and tear, water damage, and modifications void the warranty.
How to Claim Warranty Service
✔ **Step 1:** Contact our support team at sales@officialstaunton.com with your order details and a description of the issue.
✔ **Step 2:** Provide clear photos of the defective product.
✔ **Step 3:** Once approved, we will arrange a replacement or repair.
Need Assistance?
If you have any questions regarding our 3-year warranty, feel free to contact us:
Email: sales@officialstaunton.com
Phone: +44 (0)1948 880 060